This tool, called Crisp, helps businesses improve their customer service and engagement. It offers features like a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, status page, apps, integrations, help center, and videos. One cool thing about Crisp is its MagicReply AI model, which allows artificial intelligence and humans to team up and give personalized answers to customer questions. The tool also supports different languages and channels, and it has automated summarization and audio-to-text transcription to help make customer service more efficient.

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